Timeline
Week-by-Week Timeline for Pipe Renovation Communication
This timeline aligns communication efforts with each phase of construction. Adjust the suggested weeks as needed to suit your project's conditions and expectations.
Week #
Construction Phase
Communication tasks
Week 1
Project start. contractor mobilization, setup on-site
Initial information: Send project start notice, outline scope and objectives, provide overall timeline.
Week 2
Initial inspections, temporary water/plumbing solutions
Invite tenants to the first information meeting, address specific needs (e.g., language or access issues)
Week 3
Demolition/prep work, set up temporary facilities
Share practical info: Explain temporary living conditions and access arrangements (e.g., water access)
Week 4
Start of pipe replacement in first sections
Send update: Weekly report on progress, focus on areas under construction, possible noise or disruptions
Week 5
Continue pipe replacement, start plumbing in bathrooms
Provide individual contact details for specific questions (plumbing, access, disruptions)
Week 6
Inspection of completed sections, begin next set of apartments
Practical info for tenants: Which apartments will be worked on next, expected disruptions in other areas.
Week 7
Continue work in new sections, start electrical work
Update tenants on project milestones and any delays, provide a new schedule if necessary
Week 8
Start work on finishing and restoring affected areas
Remind tenants about the upcoming end phase and expectations for completion
Week 9
Final phase: Final inspections and restoration, project close
Inform tenants about the final steps, upcoming inspections, and timelines for full access to their homes.
Week 10
Completion and final check-ups
Request feedback from tenants about the process and communication.
Week 11
Follow-up on final details, long-term handover
Provide closure and follow-up communication: permanent contacts for future issues
Continuous Weekly Communication
Weekly Updates: Short updates via SMS, email, or printed notices in common areas to inform about current work, upcoming disruptions, and how tenants are affected.
Feedback and Meetings: Provide opportunities for tenants to voice concerns and ask questions (group meetings, one-on-one sessions, and clear contact channels).
Key Phrases to Emphasize
1. Initial Information & Meeting Invitations: Ensures everyone understands the project scope and timeline from the beginning.
3. Handling Unexpected Delays/Issues: Communicate transparently about delays and solutions during the renovation process.
4. Final Phase & Completion: Inform about the inspections and when tenants can expect full use of their homes again
2. Start of Renovation: Focus on practical details like access and temporary living arrangements.
